Corrus Plugin

With Corrus plugin for Office 365, you can

Create cases from your email
Attach important email data to your existing cases in Corrus

Click on “Add to Corrus” plug in from your email, enter your details and login to Corrus.

To create a case of an email, follow the steps below:

Step 1: Click on “Create a case of this email”.

Step 2: Enter the details of the case. Click on “Create”.

Step 3: Your email is added as a case in Corrus! Click on “View case” to see your case in Corrus.

To add the attachments of your email to an existing case, follow the steps below:

Step 1: Click on “Add mail attachments to your exisiting case”.

Step 2: Select the Team Name and Case Name to which you want to send the attachments to, and click on “Attach”.

Step 3: Your email attachments are added to the case data of the selected case and team in Corrus. Click on “View case” to see the attachments in Corrus.