What is a Case Type?

Case types are sample cases created in Corrus with a set of pre-defined tasks and assets, which you can use for repeatable workflows. You can select a pre-defined case type from the list of ready-to-use Corrus templates or create a case from scratch using a blank template.

For example, there is a new hire to onboard to the EMEA sales team in October.  In Corrus, you can create a case and assemble your team, to complete the onboarding by using the new hire onboarding template.